Your business would not be possible without your customers. When your providing valuable content for your customers you’re looking after them, your satisfying the customers need. Whether that be industry information, tips tricks, product or service requirements, this helps your customers. So if your current customers can’t pick up the phone and talk to you, you need to provide that information in another format, blogging is one of the best ways to do just that, this also allows the customer to get to know you.
For instance, say if I’m looking for a nutritionist and I find your website, and I go on there to browse and check out what your know, and how you provide it, all the while I’m qualifying you. I’m asking myself ‘hmmm what does this person know about nutrition, what’s their expertise, why should I choose them?’. The odds are if you can provide them with the right information they will be more inclined to want to choose your business, right?
So for potential customers, your blog is really important cause it allows them to glimpse and skim through information and get a feel for what your product or service is all about. This provides them with more confidence to do business with you or buy your products cause you’re helping them to make more informed decisions when your providing valuable information, which also helps build trust, reputation and brand loyalty.